Test to Release (In-store COVID-19 PCR) Testing Service

Get a Test to Release test, with next day results for £79

Please note that this service is NOT suitable for Day 2 and Day 8 mandatory testing, and is not required for those who do not need to quarantine following international travel  

*Available in selected stores in England ONLY, charges apply. Subject to specially trained colleague and stock availability. You must order your test on the ReCoVa-19 portal (by clicking ‘Order now’) before booking your in-store appointment. Appointments can be booked up to 28 days in advance. ​​​​​​​

Test to Release (In-store COVID-19 PCR) Testing Service

What is the Test to Release (In-store COVID-19 PCR) Testing Service?

If you are required to quarantine* following international travel from an amber list country, the Test to Release test reduces your quarantine period by getting tested for COVID-19 on the fifth day of arriving in England on receipt of a negative test result. Passengers arriving in England have the option to shorten the quarantine period by up to half on receipt of a negative COVID-19 test. You must continue to quarantine while you await your test result.


Our Test to Release (In-store COVID-19 PCR) Testing Service is a convenient way to get a nose and throat swab PCR test to check for a current COVID-19 infection.

The scheme is voluntary and applies to those quarantining after arrival in England following international travel from a UK amber list country. If you do not want to opt into the Test to Release scheme, and you are required to quarantine, you will need to do so for 10 days as per Government guidance.*

Please note, this service does NOT cover day two and day eight testing, which is mandatory for some passengers arriving in the UK following international travel.*


Please note, it is a legal requirement that you provide accurate information when completing the registration form and the required travel information on the ReCoVa-19 portal.

Simply fill in a registration form, upload your ID and enter your payment details on the ReCova-19 portal by clicking Order now. Where there are two or more people accessing the service, you are able order tests using the family booking facility on ReCoVa-19. Please note, the consent for booking and viewing results must be given to the lead booker prior to using this facility.

After this step, you’ll receive an email link to book your appointment online at your selected Boots store. Full payment will only be taken once you arrive in store for your appointment. 

For family bookings up to 6 people, the lead booker must be the first person from the family group to have the test in store for the family payment to be taken. Please note the entire family group do not need to attend the same appointment or even attend the same store for the service. In addition, the lead booker must obtain consent to book and view results for the group prior to using this facility. 

After your appointment, your swab will be sent to a laboratory for PCR testing. Typically by midnight the day after your in-store appointment, you’ll get an email to let you know the results are ready to view, and if negative you’ll be able to download or email the result certificate. 

For family group bookings, results will be notified to the lead booker. The lead booker must inform all group members of the order number and appointment times for other members to access the service.  It is the responsibility of the lead booker to share the results and results guidance document to all family group members. Please note results may be communicated to the lead booker at different times within the 48-hour time frame


*Customers who have who have received a full course of NHS administered COVID-19 vaccines and those under the age of 18 years are not required to quarantine when returning to England. Test to Release is therefore not appropriate/necessary for these customers.


Which stores offer this service?

Please note, the Test to Release Service is available in selected stores in England only.

For the full list of stores which currently offer this service, please click here. 

You must register your details and order your test on the ReCoVa-19 portal. You will then receive a link to book your appointment. Please do not attend a store without having completed both steps.​​​​​​​

Who is this service suitable for?

Available as an option to asymptomatic passengers arriving into England by plane, ferry or train, who have been in a ‘non-exempt’ location in the past 10 days and are required to quarantine.

Please note, this service is not available if you have been in a travel ban red list country in the last 10 days before you arrived in England. It is also not applicable if you have arrived from a green list country, or an amber list county and have had a full course of COVID-19 vaccines (provided by the NHS) or under 18 year of age.

The Test to Release (In-store COVID-19 PCR) Testing Service is suitable for adults aged 18 and over. It’s not suitable for anyone with symptoms of COVID-19, or anyone who thinks they may have COVID-19. Anyone with coronavirus symptoms can get a free NHS PCR COVID-19 test.

Boots In-store COVID-19 Testing Services and at home COVID-19 test kits are not suitable for anyone with symptoms of COVID-19, or anyone who thinks they may have COVID-19. Please don’t book an appointment or come into store if you, anyone in your household or support bubble, have symptoms of COVID-19 or you have been told to self-isolate after contact with a person that has tested positive for COVID-19. Instead, stay at home and follow the latest government guidance. than that.

Price

This service costs £79.

Pre-authorised payment is taken when you order the test, but full payment is not activated until you arrive in store for your test. Please bring a second payment option to the appointment in case of any issues at the time the card is activated to ensure there are no delays to your test.

Please read this information carefully before attending your appointment.

When should I book my appointment for the Test to Release Service?

​​​​​​​Book your Test to Release appointment for five full days after you arrive in England following a negative day 2 test. If you are required to complete a Day 2 * 8 test you must continue to complete your mandatory day 8 test even following a negative test to release result. Please note, the day of arrival is considered day zero, and therefore your Test to Release appointment should be booked five full days after your arrival in England. As an example, if you arrive in the country on Monday, you are eligible to book a Test to Release appointment on Saturday and no earlier than that.

You should book your test before you travel to England. This is so you can enter details of the test when you opt in to the scheme on the passenger locator form. At the time of booking, you will be provided with a booking reference number along with an order number. If you decide to take part in the scheme after you have arrived in England, you will need to complete another passenger locator form.

You will receive your results the next day after taking your test. Passengers can stop quarantining only after receiving a negative result certificate. If your result is positive, you must continue to quarantine for another 10 days and follow the government guidance.

​​​​​​​In the case of a positive day two test, passengers may cancel the Test to Release order on the ReCoVa-19 portal and the in-store appointment.

Arrival day

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Book your Test to Release appointment on/after the following

Saturday

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Monday

Saturday

Tuesday

Sunday

Wednesday

Monday

Thursday

Tuesday

Friday

Wednesday

Saturday

Thursday

Sunday

Friday

How it works

1

Order your test through the ReCoVa-19 portal and then book your appointment online

Register your details, upload your ID and your international arrival details*

2

Visit your chosen Boots store for your swab test

At your 10 minute appointment a member of our team will swab your nose and the back of your throat. Payment will be taken in store and you must leave the store straight after your appointment.​​​​​​​Your swab will then be sent to the laboratory to be tested*

3

Get your results

Typically, the next day after taking your test, you will receive an email to let you know your results are ready. If your result is negative, you will be able to download your result certificate and will no longer need to quarantine.

*Subject to specially trained colleague and stock availability. Available in selected stores, charges apply.​​​​​​​

Important Information

Important appointment information

Please read this information carefully before attending your appointment.

• You are required to upload a copy of your passport to the ReCoVa-19 portal to verify your identity for Test to Release appointments

• It is important to ensure your full name, date of birth and passport number are entered correctly on the ReCoVa-19 portal, as this is what will appear on your COVID-19 test certificate

• The time and date of the test will appear on the certificate

• If you, anyone in your household or support bubble have any symptoms of COVID-19 or think they may have COVID-19, please don’t come into store for your appointment. Instead, please call the store to cancel your appointment, stay at home and follow the latest government guidance

• Please note you must follow the government’s safer travel guidance for passengers when travelling to your test site. It is important to ensure you observe strict social distancing advice, attend your test appointment and return home immediately afterwards. Please do not spend additional time browsing or shopping at the store where your test is carried out

• It is very important that you arrive in store at the correct time for your appointment. If you are late, we cannot guarantee we will be able to re-schedule your appointment. Please avoid arriving very early for your appointment, as you will not be seen prior to your appointment time

Please visit the government website for more information on safer travel guidance.

Remember to wear a face mask or covering and maintain social distancing whilst in store. We’re doing all we can to help keep our customers and colleagues safe. Find out more about safer appointments at Boots.

Retesting

Due to the sensitivity of these tests, there is a very small chance the test result could be returned as inconclusive/failed. If a test result is inconclusive/failed it is not possible to say if the person being tested had the virus when the test was done. The customer must take another test (for which they will be provided a voucher on the ReCoVa-19 portal).

It is a legal requirement that Boots as a provider of the service share all COVID-19 test results (positive and negative) with Public Health England and the NHS Test and Trace Programme

Identity check

The store team will need to see the passport ID you uploaded onto the ReCoVa-19 portal. Please remember to bring this with you to your appointment as without this, your test will not be able to go ahead. You will need to remove your face covering for the swab test. As face coverings should only be touched with clean hands, we advise you bring hand sanitiser with you to your appointment.


FAQs

What is PCR testing?

A COVID-19 polymerase chain reaction (PCR) test checks to see if the COVID-19 virus is currently in your body. It works by detecting the genetic material in the virus called RNA. When your swab sample reaches the lab, a solution known as a ‘reagent’ is added to it. If the virus is in the sample, the reagent starts a ‘chain reaction’. This reaction creates billions of copies of the viral genetic material, so there’s enough for it to be detected and analysed by scientists.

Who are ReCoVa-19?

ReCoVa-19 offer a digital platform to manage the operation of COVID-19 testing services.

Who can I contact if I need more information about the service?

If you have any questions about the service, please contact our customer care team on 0345 121 2837. To view customer care opening hours please visit, www.boots.com/contact-us.

How do I get my results?

You will receive an email to tell you that your results are ready. Results can be viewed by logging into the ReCoVa-19 portal.

What do I do if I have not received my result?

You should log into the ReCoVa-19 portal to check if your results are available as results typically become available the next day. If you have not received your results the day after your swab appointment and your results are not available on the portal, please call Boots Customer Care on 0345 121 2837 (local rates apply from BT landlines in the UK, other provider's charges may vary. Please check with your provider for details). To view customer care opening hours please visit, www.boots.com/contact-us.

Does the service use government accredited labs?

Yes, the service uses UKAS accredited laboratories. The United Kingdom Accreditation Service (UKAS) is the sole national accreditation body for the United Kingdom. UKAS is recognised by the government to assess against internationally agreed standards, organisations that provide certification, testing, inspection and calibration services.

What information will appear on the COVID-19 test certificate?

Your full name, date of birth, passport number, test date and time, laboratory details, Boots address and signature (report approver) will appear on your test certificate.

I have previously had a COVID-19 infection. Could I still test positive if I have a PCR test now?

It is possible that remnants of the virus causing a COVID-19 infection can still be detected by PCR tests for up to 90 days after infection. You should consider that you may still get a positive result with a PCR test.

What constitutes as a family?

Any family member (over 5 years) can be added to the group even if the addresses differ. Where the addresses may differ care should be taken to book the appropriate appointment in the correct location.

What happens if one or more of the family results comes back positive?

If one or more result comes back positive you must self-isolate and follow government guidance

Terms & conditions

• This service is not suitable for anyone showing symptoms of COVID-19 or anyone who thinks they may have COVID-19. If you have any symptoms, please stay at home and follow UK government guidance

• Customers using the service must be five years of age and over

• If using this service to travel, the customer is responsible for checking the COVID-19 test requirements in accordance with the destination of travel

• Customers must bring their passport to the appointment to verify their identity, without this, the test will not be able to go ahead

• Customers will be required to provide the following information when ordering a Test to Release test:

- Full name

- Sex

- Date of birth

- Ethnicity

- Passport number

- Current address and address where the customer will be self-isolating

- Date of arrival in England, the country or territory the customer was travelling from when they arrived in England

- The flight/vessel number mode of arrival

- Email address and telephone number

- The date on which the customer last departed from or transited through a non-exempt country or territory, or a non-exempt region of a country or territory, i.e. a destination not on the travel corridors list

- The country or territory the customer was travelling from when they arrived in the UK and any country or territory the customer transited through as part of that journey

• It is a legal requirement that correct and accurate passenger details are provided whilst ordering a Test to Release test

• Tests taken as part of the Test to Release Service will be available the next day. For the Boots In-store PCR Service, whilst every effort will be made, we cannot guarantee results will be available within 48 hours

• Due to the sensitivity of these tests, there is a very small chance the test result could be inconclusive. If your test result is inconclusive a full refund will be provided, and you will be invited to book another test within the time frame to suit you but this cannot be guaranteed. As you will have been refunded for the first inconclusive test, you will be required to pay for the retest

• Boots will not be held liable for losses, costs, damage that you suffer or incur as a result of any delays in receiving test results or as a result of inconclusive test results

• Boots will also not be liable to you for any losses, costs or damages that you suffer or incur as a result of receiving a positive test result (including, if you are unable to travel as a result of testing positive or unable to exit self-isolation early)

• Service is subject to lab capacity, and specially trained colleague and stock availability

• We will not charge you if you cancel your order and appointment in advance due to showing symptoms of COVID-19 or a change in travel plans. If you have already paid for the test, a full refund will be provided

• It is a legal requirement that Boots as a provider of the service share all COVID-19 test results with Public Health England and the NHS Test and Trace Programme.

• Boots liability will not exceed the cost charged to the customer for the service, so far as is lawfully permitted

•  For bookings made using the family group booking facility the order number from the lead booker must be provided to every group member. The order number will be required to investigate queries relating to any member of the group.Whilst every effort will be made, we cannot guarantee results will be received within 48 hours

*If you have COVID-19 Symptoms you must follow the Government guidance, stay at home and arrange a free COVID-19 test via www.gov.uk. T&C's apply.